Your account

• Rates and charges
• How to pay your account
• Payment assistance
• Refund request

Change your postal address

Suppliers

• Procurement
• Health, safety and environment for contractors
• Consultants
• Capital works program
• Disability access and inclusion plan for contractors

Builders and plumbers

• Locating services and fixtures
• Water and wastewater services
• Conditions for connection
• Application forms
• Fees and charges
• How to pay
• Backflow prevention
• Development services information sheets
• Building services publications
• Plumbing handbook
• Building services contacts

Land developers

• Development services information sheets
• Development services publications
• ESInet - asset data extraction
• Waterwise land development program
• H2Options
• Development fees and charges
• Glossary of terms
• Urban development advisory committee

Property managers and conveyancing agents

• Rates and charges
• Special meter readings application
• Expressions of interest for land
• Electronic Advice of Sale 2

Industrial waste

• Applying to discharge
• Charges
• Greasy waste
• Selling or changing your business
• Brochures
• Drawings
• Forms
• Pre-treatment products

Saving water

• Understanding your water use
• Water saving tips
• Water saving checklists
• Water Efficiency Management Plans
• Water saving case studies

Working near pipelines

Here you will find information to help your business manage, understand and reduce water use and save money in the process.

Understanding your water use

The key to effective water management begins with having a good understanding of how your business uses water. There are 4 steps to understanding where your business uses water.

Learn the 4 key steps to understanding your water use

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Want some water saving tips?

We have developed some hints and tips for common areas of business. To find out how you can save water in a commercial kitchen, make your cleaning practices more waterwise or ensure you are saving water from your cooling tower visit our water saving tips page.

Water saving tips for common areas of business

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Water saving checklists

We have worked closely with industry to develop checklists tailored to your business. From caravan parks to textile operations we have a range of water saving checklists, which are a great tool in managing your water use.

Find a water saving checklist for my industry

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Water Efficiency Management Plans

A Water Efficiency Management Plan (WEMP) is a document that explains how your business will use water more efficiently. WEMPs must be completed by non-residential customers who use more than 20,000 kilolitres of scheme water per year and all State Government Agencies. Once a WEMP is submitted, annual progress reports must also be submitted to track your progress. We have developed guidelines and templates to help you complete your WEMP.

Find out how to prepare your Water Efficiency Management Plan

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Burswood hotel

Water saving case studies

Many businesses around Western Australia are making changes to their practices and behaviours to reduce their water use and ultimately save money. We have some great case studies and videos that show case the great things that businesses like Adventure World, Burswood Hotel, Albany Regional Hospital and Karrinyup Shopping Centre are doing to reduce their water use.

Read about water savings made by WA businesses