Southern Seawater Desalination Project

Community Complaints

For complaints please email desalination@watercorporation.com.au or call 1800 810 075.

** Please note all complaints will be recorded in a Community Complaints Record and will be acknowledged within 48 hours, with a status update of efforts within 7 days.

In situations where a complaint has not been fully resolved within 7 days, the Communications Officer will continue to liaise with the complainant.

Monthly Community Complaints Record

 MonthCategory Number Resolved  Regulations Breached
July 2009           Noise              

1          

 Yes          

 No
August 2009 Noise3  Yes No
September 2009      Noise1 Yes No
  Water Flow1 Ongoing Investigation
October 2009 Visual1 Yes No
November 2009 0  n/a
December 2009  0  n/a
January 2010  0  n/a
February 2010 0   n/a
March 2010 W/force Conduct        1  Yes  n/a 
April 2010  0   n/a 
May 2010 Noise1Yes No 
June 2010 Noise & Light 3 Yes No