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Acceptance Criteria

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Our policy is to accept Industrial Waste wherever we can, as a benefit to the community, provided our systems and the environment can be protected.

Of course, there are limits on the types of industrial wastes we can accept. Unauthorised discharges of industrial wastes have the potential to:

  • Damage our sewer system,
  • Cause sewer failures, which in turn threaten public health,
  • Disrupt our treatment plant processes,
  • Damage the ultimate receiving environment,
  • Preclude re-use of treated wastewater or disposal of treatment by-products due to residual contaminants, or
  • Pose a hazard to our workers within our wastewater system.

Consequently, we have developed a set of mass or concentration limits for a range of common contaminants and quality parameters.

If you have any questions about any of the criteria for the parameters listed (or any that are not listed), please contact us. Its better to be sure than to see our environment suffer.

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These limits are detailed in our information brochure

Detailed Acceptance Criteria for Industrial Wastes

How are the Acceptance Criteria Determined?

Acceptance criteria may be limited by treatment plant capacity
Acceptance criteria may be limited by
treatment plant capacity

These criteria are developed from consideration of the overall capacity and capabilities of our wastewater system as a whole, to firstly determine the aggregate loading that we can safely and responsibly accept into our system. This aggregate loading capacity is then translated into limits for individual businesses, after consideration of the total demand that could be expected from within the area serviced by the wastewater system. This process is repeated for each particular type of contaminant or quality parameter, and consideration given to potential interactions of different contaminants within our system.

Our cost-reflective pricing philosophy means that your Quality-Quantity charges are directly related to your wastewater quality, and different mass-load charging rates apply to the various contaminants and quality parameters.

If your wastewater is presently outside of these parameters, you may find that on-site pre-treatment can bring your wastewater within the limits for safe acceptance into the sewer. Combining pre-treatment with sewer discharge might prove to be a cost effective wastewater solution in your situation.