Your account

• Rates and charges
• How to pay your account
• Payment assistance
• Refund request

Change your postal address

Suppliers

• Procurement
• Health, safety and environment for contractors
• Consultants
• Capital works program
• Disability access and inclusion plan for contractors

Builders and plumbers

• Locating services and fixtures
• Water and wastewater services
• Conditions for connection
• Application forms
• Fees and charges
• How to pay
• Backflow prevention
• Development services information sheets
• Building services publications
• Plumbing handbook
• Building services contacts

Land developers

• Development services information sheets
• Development services publications
• ESInet - asset data extraction
• Waterwise land development program
• Development fees and charges
• Glossary of terms
• Urban development advisory committee
• Development services contacts

Property managers and conveyancing agents

• Rates and charges
• Special meter readings application
• Expressions of interest for land
• Electronic Advice of Sale 2

Industrial waste

• Applying to discharge
• Charges
• Greasy waste
• Selling or changing your business
• Brochures
• Drawings
• Forms
• Pre-treatment products

Saving water

• Understanding your water use
• Water saving tips
• Water saving checklists
• Water Efficiency Management Plans
• Water saving case studies

Working near pipelines

Fees and Charges

	Charges for metropolitan residential customers

	Charges for metropolitan non residential customers

	Charges for country residential customers

	Charges for country non residential customers

	Information for long-term residents of caravan parks

Payment assistance

	Information about payment options if you are having difficulty