Detecting leaks

Leaks can be extremely wasteful and costly. Regularly checking taps, pipes and fittings around your property could save our precious water and your precious money! Some leaks, however, are difficult to detect. We urge you to be proactive and use your water meter to regularly check for signs of leaks.

Where should I look for leaks?

Inside the home:

Look in the kitchen, bathroom/s and laundry for dripping taps and washing machine and dishwasher connections and damp patches on the walls.

Also check your toilet cistern for leaks by placing a few drops of food colour in the tank. Without flushing it, look for colouring in the toilet bowl. If it is getting through you have a leak.

Outside the home:

Look at outdoor garden taps/hoses, garden reticulation (including sprinklers), automatic solenoids and manual isolation valves along with any exposed pipe work.

Check hot water systems and air conditioning units. Also look for damp and unstable brick paving and garden areas that may be moist and greener than expected.

How can I detect a leak?

Follow these steps to conduct a simple leak detection test:

Step 1:

Ensure no water is being used in your house (turn off all water appliances, such as washing machines and dishwashers).

Step 2:

Record the black and red numbers on your meter last thing at night.

Step 3:

The next day, record your water use first thing in the morning.  

Step 4:

If the red numbers have changed, the test confirms there is a leak and further investigation is needed.

How can I repair a leak?

All plumbing work carried out in WA must be completed by a licensed plumber or tradesperson working under the direction of a licensed plumber. Find a list of waterwise endorsed plumbers here.

Once the repairs have been completed, carry out the leak detection test again. It is not unusual to have more than one leak.

Can I get a leak allowance?

In certain situations we may be able to assist with a leak allowance, however the leak must have been repaired by a licensed plumber.

You will need to make sure the licensed plumber completes the leak allowance application form which provides us with details regarding the leak and the repairs carried out.

If you engage the services of a licensed plumber to check or make repairs to your internal water service, we will not reimburse you for their cost.