home

Related Pages
	Frequently Asked Questions
	Pricing Information - Find out about our pricing structure and charges, and other associated costs.
	Advising Us of Changes - Changed your admin details? Changed your operation? You need to tell us.
	Pre-Treatment Fixtures - Simple fixtures, such as grease traps, help us manage pollution at its source.
	Grease Trap Tour - Take a look inside a grease trap, and find out how it works.
	Permits & Policy - What is a permit, why do we have them, and how are they administered?

Find commonly sought after information for new and existing customers on the Quick Menu. Check our Information Brochures to see if there’s special information for your business. Or choose a particular item of interest from our menu of related pages.

Note: If you’re a larger manufacturing or process industry customer, or other customer with particularly high strength or high volume wastewater, then you should see our Manufacturing and Process Industry information pages instead.

Quick Menu

• Service Overview - What is the service? Get the bigger picture, to help make sense of the detail.
• Getting Connected - Find out how to get your service established. Download an Application Form.
• Typical Drawings - Designs for typical pre-treatment fixtures, to give to your plumber.
• Maintaining Your Service - How to manage your Industrial Waste service once you're a customer.