A My Water account helps you manage your bills and water usage quickly and easily, and it’s free to create! Register today for the following benefits:
We’ve added a little fresh water thinking to how you can manage your bill in My Water.
Pay your bill online or find out what other payment options are available.
You can view your account balance in My Water if you have already registered. Not a My Water customer? No problem, you can sign up in just a few easy steps. With My Water you can access your account at a time that suits you, view your account balance and water use, update your details and set up a direct debit.
Register for My Water now
Make sure you have your most recent bill with you to register.
If you hold an eligible pensioner, concession, senior, or senior health card you may be eligible for rebates on your water bills and deferred payments. Check your eligibility and apply now.
Want to understand your bill better? Find out about our billing periods, rates and charges.
If you have accidently overpaid or have a credit on your account you can request a refund here.
Find out how to update your account details.
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