A My Water account helps you manage your bills and water use quickly and easily, and it’s free to create!
Register for an account today for the following benefits:
We’ve added a little fresh water thinking to how you can manage your bill in My Water.
Pay my bill
Pay your bill online or find out what other payment options are available.
View account balance
You can view your account balance in My Water. If you aren't already registered you can sign up with a few simple steps.
Apply for a concession
If you hold an eligible pensioner, concession, senior, or senior health card you may be eligible for rebates on your water bills. Check your eligibility and apply now.
What makes up my bill?
Want to understand your bill better? Find out about our billing periods, rates and charges.
Organise a refund
If you have accidently overpaid or have a credit on your account you can request a refund here.
Change my details
Find out how to update your account details.