Save more with
an online account

Pay your bill online or find out what other payment options are available.

You can view your account balance in My Water. If you have already registered for My Water, you can login and view your account balance here. Not a My Water customer? No problems, you can sign up in a few easy steps. With My Water you can access your account at a time that suits you, view your account balance and water use, update your details and set up a direct debit.

Register for My Water now 

Make sure you have your most recent bill with you to register.

If you hold an eligible pensioner, concession, senior, or senior health card you may be eligible for rebates on your water bills and deferred payments. Check your eligibility and apply now.

 Find out here how to set up direct debit and periodic payments.

If you have accidently overpaid your account or have a credit on your account you can request a refund here.

Find out how to update your account details or postal address.