Some of our customers may experience disruptions to their water supply without notice. If you are one of these customers, we recommend that you have an on-site storage tank with 2 days’ worth of water on-site at your property at all times.

These disruptions may be caused by high demand, low water pressure or unplanned pipe repairs and maintenance. For planned works and maintenance, we will notify you of any outages in advance.

How do I ensure I have adequate storage?

We recommend installing a water tank at your property, if you don’t already have one. Dams and troughs may also be suitable water storage options for livestock use only. All tanks, dams and troughs must be properly maintained to minimise the risk of contamination.