If your water supply is non-potable it cannot be treated to meet Australian Drinking Water Guidelines. This means that the water must not be used for any of the following uses:

  • drinking water
  • brushing teeth
  • food and beverage preparation
  • cooking
  • showering and bathing
  • toilet flushing
  • any other scenario that could result in someone swallowing or inhaling the water.

We will include a reminder about your non-potable water on your bills.

Can I use this water at all?

Non-potable water can only be used in situations where there is no risk of human consumption or inhalation. Examples include irrigation of non-food producing plants, grain and fodder crops, fruit trees and firefighting.

Depending on the water source, some customers may be able to use their supply for further uses. These can include irrigation of other food producing plants, water for livestock and dust suppression. Please contact us for specific advice on using your water supply for further uses.

Non-potable water can only be used in specific situations because there is a risk it may contain harmful bacteria and other micro-organisms. We will send you an annual reminder about the only ways non-potable water can be used.

Why is my water non-potable?

There are a couple of reasons why your water may be non-potable.The water may come from a source that cannot be treated to Australian Drinking Water Guidelines or if your property is located between the water source (like a dam or bore) and the water treatment plant, it may receive the water before it’s treated.

While non-potable water is not safe to drink, it is still a valuable resource and perfect for irrigating non-food producing plants, grain and fodder crops and fruit trees taking pressure off our precious drinking water sources.

How can I access drinking water?

To access a water supply that you can use for drinking water purposes, you may wish to consider one of the following:

  • Purchase water from a local community standpipe with potable water. Contact your local shire to see if there is a potable standpipe available.
  • Install a rainwater tank onsite at your property.
  • Contact a water carting company to deliver water to your property.

Property owner responsibilities

Property owners are responsible for notifying their tenants that the water is not safe for consumption. If you are a property owner and you need help with providing information to your tenants about their non-potable water, please contact us on 13 13 85.