Customer survey terms and conditions

Below are the terms and conditions for our customer survey prize draw .

Watermark Survey 2019

  1. This survey is being run by Water Corporation of Western Australia (ABN 28 003 434 917) (Water Corporation).
  2. Entry into this survey is free.
  3. By entering this survey, entrants agree to abide by these Terms and Conditions.
  4. This survey closes at 11:59pm on 24 May 2019.
  5. The winner will be selected at random on 27 May 2019.
  6. To be eligible, entrants must:
    • at the time of entry, be 18 years of age or over; and
    • occupy a residential property within Western Australia which is serviced by Water Corporation and/or have responsibility for the payment of the/a Water Corporation water use and service charge bill.        .
  7. Prize winners:
    • will be selected at random by the marketing coordinator when the survey has closed       
    • will be notified by telephone/mail or email. No proxies will be accepted and proof of identity, to the satisfaction of Water Corporation, may be required.
  8. Each prize: 
    • consists of one (1) $100 Visa gift card valid until March 2023
      • there are a total of two (2) $100 Visa gift card to give away.
    • is not negotiable or redeemable for cash.
    • will be sent via registered post to the winner.
  9. Water Corporation’s decision regarding the prize winner will be final and no correspondence will be entered into.
  10. Employees1 (including contract and agency staff) of Water Corporation and their immediate families2 are not eligible to be in the draw for the gift card.
  11. If Water Corporation is unable to locate a prize winner and/or the prize winner does not collect their prize within fourteen (14) days of the original prize draw, Water Corporation will conduct a re-draw in accordance with these Terms and Conditions.
  12. Water Corporation shall not be liable for any loss or damage whatsoever (including but not limited to direct and consequential loss), or for any personal injury suffered or sustained, as a result of entering this survey or using any of the prizes.
  13. Personal information provided for the purposes of entering this survey will be collected, used and disclosed in accordance with Water Corporation’s Privacy Policy. Details of this policy are available at
  14. This terms of the Gaming and Wagering Commission Regulations 1988 Regulation 36A Prescribed Conditions Trade Promotion Lottery apply to this.

1 Employees, contract and agency staff includes all those recorded on Water Corporation SAP HR database.
2 Immediate family shall be deemed to include mother, father, son, daughter, brother, sister, husband, wife or de-facto husband or wife, living at the same residential address as the employee, contract or agency staff.