We have a team available to assist members of the media with matters concerning Water Corporation and our employees.
Our office hours are 8.30am–5pm, Monday to Friday. We also operate a 24-hour emergency service for urgent media calls that cannot wait until the next working day.
Please note the media team is NOT able to respond to calls from customers.
- To report faults, emergencies and security call 13 13 75
(24 hours 7 days).
- For general customer service enquiries please call our Contact Centre on 13 13 85 (8am–5pm weekdays).
For all media queries, including urgent out-of-hours please call 9420 2555.