We charge a transaction fee to cover the cost of accepting credit card payments. It also applies to debit card payments made using our online payment facility, and you will be advised at the time of payment. You can pay your account electronically without incurring the fee by using direct debit or BPAY.
The following surcharges apply for card payments:
My Water customers can set up a direct debit plan from either their bank account or credit card without incurring a transaction fee.
Register or log in to My Water now.