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Your search for 'Supplier portal' returned 10 results

How do I process a credit note?

Credit notes cannot be processed through the supplier portal.

/home/faqs/suppliers/supplier-portal/how-do-i-process-a-credit-note

When can I expect payment?

Our standard payment terms are “Due on the 28th of next month after claim entry date”, unless alternative terms have been negotiated.

/home/faqs/suppliers/supplier-portal/when-can-i-expect-payment

How do I get on a panel?

We have Panels of Preferred Suppliers for goods and services commonly used throughout the state.

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What is the supplier portal?

The supplier portal (or eProcurement) provides an easy platform for suppliers to transact with us in real time.

/home/faqs/suppliers/supplier-portal/what-is-the-supplier-portal

How can I access the portal?

Access to the supplier portal is available via eProcurement. If you are having trouble with your login details, check out our handy quick reference sheet.

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On the claim for payment screen, what should be recorded in the Description/Your Reference fields?

Select this FAQ for more detailed information.

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Is there training information for the supplier portal?

There are various eLearning videos and quick reference sheets published on our website and within the supplier portal for each transaction.

/home/faqs/suppliers/supplier-portal/is-there-training-information-for-the-supplier-portal

Who is the Technical Sponsor?

If you have selected a category with a technical sponsor, you’ll be provided with an email address to contact.

/home/faqs/suppliers/supplier-portal/who-is-the-technical-sponsor

How do I update our company or user information?

You can update your own information using the supplier profile transaction in the supplier portal.

/home/faqs/suppliers/supplier-portal/how-do-i-update-our-company-or-user-information

What is a Technical Sponsor?

This is a person within Water Corporation who’s responsible for establishing criteria, and assessing a supplier’s capability to provide critical goods/services.

/home/faqs/suppliers/supplier-portal/what-is-a-technical-sponsor