I am selling my house, what do I need to do?
When selling your house we will be informed of the sale or purchase details by the settlement agent. They will also organise a final water meter reading on your behalf. This will ensure you are only charged for the water that you used.
If your contact details have changed you need to inform us of this by filling out our change my details form.
How close can I build to the sewer pipe?
This depends on a variety of things. Please email us at firstname.lastname@example.org with detailed information about what you are intending to build, and a site plan of the property on which you are intending to build it.
Why do I have to pay for a plumber to move my pipes if I'm moving my meter more than 0.5 metres?
This is because we need to disconnect and seal the existing connection point and install a new service line off the water main at the new location. When we move the meter we will run a temporary plastic pipe back to your internal service, but you will then need to get a registered plumber to relocate the internal plumbing at your earliest convenience. To request a meter relocation, login to BuilderNet as a Guest user, then click ‘Lodge a water service application’.
I am a tenant moving house, what do I need to do?
You need to confirm with the property owner or their agent that the water meter will be read at the property you are vacating and at the property you are moving to.
What is the difference between a strata and green title?
The main differences are: for a green title, there must be an independent sewer and water service connection inside each new lot boundary.
Can two or more homes connect to the same sewer connection?
A 100mm junction can service up to five home units and a 150mm junction is required for six or more home units.
I need to have a sewer main extension. What do I need to do?
You will need to engage a Consulting Engineer who will design and make all arrangements to extend the sewer main at your cost.
How do I request to have my meter moved and how much does it cost?
You can request to have your meter moved through BuilderNet.
Please refer to our Water supply service fees for further information about the cost of meter relocations.
If your meter is moved more than 0.5m from it's existing position, you may also need to engage a plumber to relocate your internal water pipes. Water meters must remain within 1.5 m of your property boundary.
To request a meter relocation now, log in to BuilderNet as a guest user, and then click on 'Lodge a water service application'.
How do I change my mailing address for my water bill?
You can change your mailing address through our Change My Details form, or by calling us on 13 13 85.
I want to subdivide my land,what do I do?
Depends on the subdivision type -Strata/Green Title and Vacant Strata or Bult Strata. Generally, would just apply through WAPC (WA Planning Commission). It might be worthwhile clarifying this with Development Services.
Water Corporation acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.