Do you offer a leak allowance?
In certain situations we may be able to assist with a leak allowance, however the leak must have been repaired by a licensed plumber.
Who is responsible for a sewer blockage? Me or the Water Corporation?
View our diagram, which shows customer and Water Corporation responsibility when clearing sewer blockages.
I think I have a leak, where should I look?
Look in the kitchen, bathroom/s and laundry for dripping taps and washing machine and dishwasher connections and damp patches on the wall.
Is there a way I can detect a leak?
Ensure that no water is being used in your house, record the black and red numbers on your meter last thing at night, the next day, record your water use first thing in the morning, if the red numbers have changed then you have a leak.
What do I do if I have low water pressure?
Our level of service is to provide 20 litres of water per minute. If you believe you are receiving less than this or you have noticed that your water pressure has changed recently there are a few things you should do.
Water Corporation acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.