Showerhead swap

Customers in select towns can swap up to 2 old inefficient showerheads for new water efficient models for free!

Showers make up 22% of total household water use. By simply switching to water efficient showerheads, households can save up to 20,000 litres of water each year.

Thousands of households have made the swap, will yours?

Customers in the following regional towns can swap up to 2 old showerheads for new water efficient models absolutely free:

Participating Town Collection Location  Collection Opening Hours Collection Phone Number

Peppermint Grove Beach

Iluka Capel Library
31 Forrest Road, Capel, WA 6271

Monday to Friday 9am-5pm
Saturday 9am-12pm
(08) 9727 0290
Yallingup Dunsborough Library
Dunsborough Lakes Drive, Dunsborough, WA 6281
Monday to Thursday 9am-5:30pm
Friday 9am-4pm
Saturday 9am-12pm
Sunday Closed
(08) 9756 7111
Cowaramup Margaret River Library
16 Fearn Ave, Margaret River, WA 6285
Monday to Tuesday 10am-8pm
Wednesday 12pm-6pm
Thursday 10am-8pm
Friday 10am-3pm
Saturday 9am-4pm
(08) 9780 5600
Margaret River

Participating Town Collection Location Collection Opening Hours Collection Phone Number
Denmark Shire of Denmark Administration Office
953 South Coast, Highway Denmark, WA 6333
Monday to Friday 9am-4pm (08) 9848 0349

Participating Town Collection Location Collection Opening Hours Collection Phone Number
Kalgoorlie City of Kalgoorlie-Boulder Administration Building
577 Hannan Street, Kalgoorlie, WA 6430

City of Kalgoorlie -Boulder Customer Service Centre
Shop 8-10 Market Arcade Hannan Street, Kalgoorlie, WA 6430
Monday to Friday 8:30am-4:30pm (08) 9021 9600
Wiluna

Shire of Wiluna Administration Office
70 Wotton Street, Wiluna, WA 6646

 Monday to Friday 9am-4pm  (08) 9981 8000

Participating Town Collection Location Collection Opening Hours Collection Phone Number
Dongara Dongara Community Resource Centre
11 Moreton Terrace, Dongara, WA 6525
Monday to Friday 8:30am-2pm (08) 9927 2111
Port Denison

Participating Town Collection Location Collection Opening Hours Collection Phone Number
Karratha Karratha Library
27 Welcome Road, Karratha, WA 6714
Monday 9am-5pm
Tuesday 9am-6pm
Wednesday 9am-5pm
Thursday 9am-7pm
Friday 9am-5pm
Saturday 9am-2pm
(08) 9186 8660
Port Hedland Town of Port Hedland Civic Centre
13 McGregor St, Port Hedland, WA 6721
Monday to Friday 8am-4pm (08) 9158 9300
South Hedland


How to swap your showerhead

Simply bring your old showerhead(s) along with a copy of your recent bill from Water Corporation to a swap location near you.

Things to know before removing your showerhead

  • It's important that you read and understand the terms and conditions before removing your showerhead/(s).
  • Water efficient showerheads are not always suitable for low pressure, gravity fed (in the roof) and some instantaneous or continuous supply hot water systems. Be sure to check your hot water system is compatible before removing your showerheads.
  • If you rent your property, the property owner or landlord must agree to the replacement of the showerheads.
  • For assistance in removing and installing showerheads, we recommend you contact a licensed plumber.

It's important that you read and understand the terms and conditions before removing your showerhead/(s).

By participating in the Showerhead Swap Program, you have accepted these terms and conditions.

To be eligible for free replacement showerhead(s) under the Showerhead Swap Program:

  1. You must live in one of the towns as identified on the Water Corporation’s website - Showerhead Swap Program webpage; and
  2. If you are a tenant, you and the landlord must agree to participate in the Showerhead Swap Program, which includes the replacement of the old showerhead(s) with showerhead(s) provided under the Showerhead Swap Program.

The process:

  1. You must take your old showerhead(s) and a copy of a recent bill from Water Corporation in your name or a recent waterwise letter, if you have received one, to an exchange point identified on Water Corporation’s website at watercorporation.com.au/showerheadswap (“Exchange Point”) to exchange it for a new replacement showerhead(s), only while supplies last.
  2. A maximum of two old showerheads can be swapped for two replacement showerheads for each household, only while supplies last.
  3. At the point in time that your old showerhead is accepted by the Exchange Point, the old showerhead becomes the property of the Water Corporation and cannot be returned to you.

You are responsible for:

  1. Removal of the old showerhead(s), including ensuring the removal of the old showerhead is compatible with existing systems, the wall fitting(s) and plumbing. If you are in any doubt or require assistance, we recommend that you ask a licensed Plumber for advice or help;
  2. Installation of the replacement showerhead(s), including ensuring the installation is compatible with existing systems, the wall fitting(s) and plumbing. If you need assistance with installing the showerhead(s), we recommend you contact a licensed Plumber.
  3. The condition, operation, maintenance, alteration, replacement, and/or removal of the replacement showerhead.

Water Corporation is not responsible for:

  1. Removal of the old showerhead(s) or the installation of the replacement showerhead(s) or any costs, damage, loss or risk caused as a result.
  2. The installation, maintenance, operation, alteration or replacement of the replacement showerhead; and/or
  3. Any associated costs, loss or damage, incurred by participating in the Showerhead Swap Program.

Additional terms and conditions:

  1. The Water Corporation provides no warranty regarding the condition, capability, performance or suitability of the replacement showerhead for whatever purpose you intend to use the new showerhead(s).
  2. The Exchange Point will act as a distribution point only for the showerhead/(s) on behalf of the Water Corporation. The Exchange Point bears no responsibility for any loss, damage, or claim arising out of the Showerhead Swap Program, including any loss, damage or claims associated with the removal, installation, plumbing, and/ or manufacturer warranties.
  3. For avoidance of doubt, Water Corporation is not the manufacturer of the showerheads provided under the Showerhead Swap Program and does not provide any warranty regarding the performance of the showerhead(s).
  4. To obtain your warranty and/or if you experience any product faults with your new showerhead(s), you will contact the relevant, manufacturer, directly.
    1.  If you have the Bermuda Flexispray Hi Rise pictured below, you will contact the manufacturer, Methven, on 1300 638 483 or by visiting their website at www.methven.com.
      Flexispray Bermuda WELS II hi rise showerhead

    2. If you have the Posh Solus Mk3 hand-shower or Hi Rise shower pictured below, you will contact the manufacturer, Reece Plumbing Centre Myaree, on (08) 9263 1510 or by visiting their website at www.reece.com.au.
      Posh Solus MK3 3FPosh Solus MK3 1F

  5. The Showerhead Swap program ends 31 May 2020, but limited stock may still be available after this time. Please attend the Exchange Point to find out if there is any stock remaining after 31 May 2020. Any remaining stock will also be subject to these terms and conditions.

Suitability of Showerheads:

  1. The replacement showerheads provided under the Showerhead Swap Program are water efficient and
  2. The replacement showerheads are not suitable for low pressure, gravity fed (in the roof), and some instantaneous or continuous supply hot water systems. It is your responsibility to ensure the compatibility of your existing hot water system with the replacement showerhead(s). If in doubt, we recommend contacting a licenced Plumber for advice or help.