Household Retrofits

Each year we work closely with households to help them save water in their homes and gardens.

We are currently offering households free retrofits of water-using appliances as part of water saving programs in various towns throughout the state. There are currently no household retrofits available to customers in the metropolitan area.

If you live in Gascoyne Junction, Yalgoo, Denham, Exmouth, Moora, Coomberdale/New Norcia, Bindoon/Chittering, Capel, Onslow, Fitzroy Crossing or Halls Creek, you could be eligible to receive the following:

  • A free in-home plumbing check by a licenced plumber
  • Same day minor repairs of leaking fixtures

 Based on the plumbers’ recommendation you may also be eligible for the following retrofits to be booked at a later date:

  • Replacement of showerheads with WELS 3 star rated water-efficient showerheads
  • Replacement of sink and basin tap aerators with WELS 4 star rated aerators

  • Replacement of toilets with WELS 4 star rated toilets.

The best part is that it’s all completely free, so it’s even easier for you to be waterwise!

Register for your free in-home plumbing check now by filling in our online form below. Alternatively, you can email waterwisetowns@watercorporation.com.au or phone (08) 9423 7117 to register.

It's important that you read the terms and conditions before registering for a household retrofit.

The Corporation’s Program intends to repair, retrofit or replace residential plumbing which is not water efficient.

Plumbers will carry out an Inspection of the plumbing at Your property and determine whether any plumbing Fixtures need to be repaired, retrofitted or replaced in order to ensure the Fixtures are water efficient.

The Corporation offers this Service in accordance with the following terms and conditions.

In these conditions the meaning of the following terms are:

  • Corporation means the Water Corporation;
  • Inspection means the Plumber’s inspection of Your property to identify and document the repair, retrofit and replacement requirements for Fixtures at Your property;
  • Plumber means a licensed Plumber;
  • Program means the Corporation’s Free Waterwise Retrofit Service;
  • Service means the plumbing services provided to repair, retrofit and/or replace plumbing Fixtures, provided in accordance with the Program;
  • You means the person wishing to participate in the Program;

To qualify for this Program Your property must be a residential property located in the towns of:

  • Mid-West Region: Gascoyne Junction, Yalgoo, Denham, Exmouth, Coral Bay, Moora, Coomberdale, New Norcia, Bindoon and Chittering.
  • South West Region: Capel.
  • North West Region: Fitzroy Crossing, Halls Creek and Onslow.

If You are a tenant, prior to the Plumber’s visit to Your property, You must obtain, and provide to the Corporation, the landlord’s written permission to participate in the Program and to allow the Plumber to undertake the Services.

The Corporation may offer the Program to non-residential properties in its sole and absolute discretion.

The Service will be provided by a Plumber who will:

  • undertake the Inspection;
  • recommend what work is required to upgrade water inefficient Fixtures; and
  • obtain approval from the Corporation to undertake the Services.

The Corporation will determine which Fixtures are required to be repaired, retrofitted and/or replaced and what product/s the Fixture is to be repaired, retrofitted or replaced with.

The Corporation will pay the cost of:

  • the Inspection;
  • any Fixtures required to repair, replace or retrofit existing Fixtures; and
  • any repairs, retrofit or replacement of existing Fixtures determined necessary by the Plumber to ensure that the plumbing is water efficient.

For residential properties, the Services are limited to:

  • an Inspection;
  • Repair of leaking taps or toilet cisterns by conducting maintenance and replacement of worn valves/washers, where required;
  • Evaporative air conditioner system check and reset (if required).

Water inefficient Fixtures to be retrofitted and/or replaced with new water efficient Fixtures as follows:

  • Retrofit of appropriate WELS star rated taps (higher rated taps for hand basins compared with sinks) in kitchens and bathrooms;
  • Retrofit of ‘WELS 3 star rated’ water efficient showerheads to deliver 9 litres per minute, replacing inefficient showerheads (fixed and flexible showerheads only);
  • Retrofit of ‘WELS 4 star rated’ aerators to sink/basin taps where suitable and required for greater efficiency to deliver 6 litres of water per minute (not available for flick-mix tap sets);
  • Retrofit of ‘WELS 4 star rated’ toilets (4.5 litres per full flush and 3 litres per half flush) to replace single flush toilets or old high volume dual flush toilets.

For non-residential properties, where non-residential customers are offered the opportunity to participate in the Program, the Service will be limited to:

  • an Inspection;
  • Repair leaking taps, toilet cisterns and urinals at the property by conducting maintenance and replacing worn valves/washers where required (flick mix taps and damaged tap fixtures/piping is not included)
  • Evaporative air conditioner system check and reset (if required).

Inefficient plumbing Fixtures to be retrofitted with new water efficient fixtures as follows:

  • Retrofit standard taps with more robust external taps less likely to leak or be left running for caravan parks or similar sites where required;
  • Retrofit of appropriate WELS star rated taps (higher rated taps for hand basins compared with sinks) in kitchens and bathrooms;
  • Retrofit ‘WELS 3 star rated’ water efficient showerheads to deliver 9 litres per minute, replacing inefficient showerheads (fixed and flexible showerheads only);
  • Retrofit ‘WELS 4 star rated’ aerators to sink/basins taps where suitable and required for greater efficiency to deliver 6 litres of water per minute (not available for flick-mix tap sets);
  • Retrofit of ‘WELS 4 star rated’ toilets (4.5 litres per full flush and 3 litres per half flush) to replace single flush toilets or old high volume dual flush toilets.

If You wish to participate in the Program, You need to contact the Corporation on 08 94237117 or email waterwisetowns.watercorporation.com.au and register Your interest in the Program.

By registering for this Program, You agree and consent to the Corporation providing Your name, address and contact details to the Plumber in order for the Plumber to contact You to arrange the Inspection and to undertake the Services.

Once the Corporation has determined that You are eligible for the Program, the Corporation will provide Your Details to a Plumber and the Plumber will contact You to arrange an Inspection of Your property.

The Corporation will make a note of Your participation in the Program on its internal customer database.

Registrations of interest must be received by 1 May 2018 for residential customers. For non-residential customers, registrations must be received by the notified date.

The Corporation is not liable for any claims or loss suffered as a result of You participating in the Program, unless, and only to the extent that, the Corporation has been negligent.

The Corporation is not liable for any plumbing work undertaken by the Plumber and has no responsibility to maintain, repair or replace, and does not have any interest or ownership of, any Fixtures installed, provided, repaired, retrofitted or replaced in accordance with the Program.

By registering Your interest in the Program You have accepted these terms and conditions.

Offline