Your bill and charges

Here you can find out about rates and service charges for your area and how we bill our customers.

What makes up your bill

Bills are generally made up of two types of charges:

Service Charge Calculator

Our prices are set by the State Government each financial year. Every 2 months we read your meter and send you a bill for your water use and service charges. 

Find billing information and charges

To find out billing information and charges for your area, select either metro or your country town. 

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Pricing variations

There are some variations to our prices. Click on the links below to find out more and who they apply to.

Pricing variations How prices are set Pensioner and concession discounts