Help & advice

Register to use Electronic Advice of Sale

Register for the Electronic Advice of Sale (EAS2) system.

Bills and charges

Be informed about our water use and service charges, how we bill a property and other helpful tips for property managers and landlords.

Apply for a leak allowance

A licensed plumber can apply online for a leak allowance on your behalf if you've had a hidden leak repaired on your property.

Discoloured water

Find out what’s causing the water coming out of your tap to be discoloured or cloudy and learn what to you can do in this situation.

Low water pressure

If you believe that you have low water pressure or you have noticed that your water pressure has changed here are a few things you can do.

Sign up for water supply alerts

Data loggers for businesses

Find out how our data logging and leak detection service can help your business save water and identify water losses.