Help & advice

Settlements & charges

Find out about how to get a certificates of charges, final account balance and bills for settlements.

Register to use Electronic Advice of Sale

Register for the Electronic Advice of Sale (EAS2) system.

Billing & charges

Find out about our charges and billing periods for property managers and landlords.

Common reasons for high bills

There are some common reasons for high water bills including seasonal changes, irrigation issues, leaks and having extra people staying with you.

Check why my bill is high

Have you received a bill that is higher than normal? The reason for this is usually due to a change in the pricing tier of your water use charges or an increase in the amount of water you have used. Find out more about the reasons behind a high water bill including seasonal changes, reticulation management, household leaks and additional people staying or living in your house.

PFAS & Esperance Town Water Supply Scheme

We've tested groundwater bores and sample points in Esperance for per and poly-fluoroalkyl substances (PFAS) as part of a new targeted statewide monitoring program.

enHealth national advice on lead in water

Water Corporation water quality across Western Australia

I've already switched off

Thanks for switching off. You’re helping save water for when we need it most.

Relocating or disconnecting your meter

Find out how to relocate or disconnect your water meter and how to request a new meter.