Help & advice

Register to use Electronic Advice of Sale

Register for the Electronic Advice of Sale (EAS2) system.

Bills and charges

Be informed about our water use and service charges, how we bill a property and other helpful tips for property managers and landlords.

Reasons for high bill

Has your tenant received a higher than usual bill? Here are some common causes and what they can do to reduce their water use.

Sign up for water supply alerts

Sign up for water supply alerts to stay informed about outages impacting your property 24/7.

Apply for a leak allowance

A licensed plumber can apply online for a leak allowance on your behalf if you've had a hidden leak repaired on your property.

How to apply for a leak allowance

You may be eligible for a leak allowance if you suspect a hidden leak or have had a hidden leak repaired by a licenced plumber or waterwise irrigator.

Ways to pay your bill

Here are the different ways you can pay your water bills.

Wanneroo and surrounds bushfire customer form

If you have lost your property or if your property was damaged in the recent Wanneroo bushfires, please submit the form below to apply for our assistance options.