Our commitments

Our key commitments to our customers, employees and the communities in which we operate can be found in this section.

Our promise to you

customer charter icon

Our promise to you

What you can expect as a Water Corporation customer.

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Service commitments

Service commitments

Service commitments

We provide a formal means of assistance to you where any commitment has not been met.

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Service agreement

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Service agreement

We endeavour to meet the special requirements of our customers in a fair manner.

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Aboriginal people & communities

Aboriginal people & communities

Aboriginal people & communities

Find out about our Reconciliation Action Plan and Aboriginal Engagement Strategy.

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Disability access & inclusion plan

Disability access & inclusion plan

Disability access & inclusion plan

Information about our disability access & inclusion plan is found here.

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