Help & advice

Register to use Electronic Advice of Sale

Register for the Electronic Advice of Sale (EAS2) system.

Bills and charges

Be informed about our water use and service charges, how we bill a property and other helpful tips for property managers and landlords.

Leak prevention

Get practical tips to prevent leaks in your home or business, helping you to save water and money.

How to apply for a leak allowance

You may be eligible for a leak allowance if you suspect a hidden leak or have had a hidden leak repaired by a licensed plumber or waterwise irrigator.

Ways to pay your bill

Here are the different ways you can pay your water bills.

Credit card transaction fees

Find out the transaction fee applied to credit and debit card payments made on our website and over the phone.

Register to reduce water pressure to your property

Register your details if you are interested in reducing water pressure to your property.