Help & advice

Register to use Electronic Advice of Sale

Register for the Electronic Advice of Sale (EAS2) system.

Bills and charges

Be informed about our water use and service charges, how we bill a property and other helpful tips for property managers and landlords.

Medical Assist allowance

We offer an allowance to customers who require water for their home therapy treatment because of a medical condition. A similar support also extends to individuals with special needs where water usage is essential for their care. Learn more and apply online.

Medical Assist application form

You can apply for or renew your Medical Assist allowance with Water Corporation by completing our online application form. A similar support also extends to individuals with special needs where water usage is essential for their care. Get started here.

Hidden vs visible leaks

Learn the difference between hidden and visible leaks, how to spot them and fix them early to avoid costly repairs, high water bills and structural damage.

How do smart water meters detect leaks?

If your smart meter detects that water is flowing constantly at your property, there’s a good chance it’s a leak. Learn what this means and what may be causing it.

How to read your meter

Find out how to read your meter to help you keep track of your water use.