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Register to use Electronic Advice of Sale
Register for the Electronic Advice of Sale (EAS2) system.
- Business
- Charges
Billing & charges
Find out about our charges and billing periods for property managers and landlords.
- Business
- Billing
- Charges
Common reasons for high bills
There are some common reasons for high water bills including seasonal changes, irrigation issues, leaks and having extra people staying with you.
- Billing
- Charges
Recently added
Taste and smell
Find out the common causes that can lead to a change in the taste or smell of your drinking water and what you can do to alleviate it.
- Water issues
Ways to pay your account
- Billing
- Charges
Wooroloo bushfire customer assistance
Our thoughts are with everyone affected by the Wooroloo bushfires. We have assistance packages available for residents and businesses impacted.
- Billing
- Financial care
- Community
- Business
- Residential
Help with paying your bill
We’re here to help make paying your bill easier. Learn more about our support options.
- Residential
- Business
- Financial care
- Billing
Time Assist application form
Our Time Assist program is designed to help alleviate the stress when your circumstances unexpectedly change. We’ll place your account on hold for up to 3 months while you get back on your feet.