Help & advice

Register to use Electronic Advice of Sale

Register for the Electronic Advice of Sale (EAS2) system.

Bills and charges

Be informed about our water use and service charges, how we bill a property and other helpful tips for property managers and landlords.

Detect a Leak

Is your water use higher than normal or you've received a high bill despite no changes in your water use? You can check for leaks with this simple test.

Denham charges

Find out about water use and service charges in Denham.

Aboriginal communities discounts

Residential land that is occupied as a communal property where several families live and also manage the land receive some discounts.

Discounts for businesses

Some businesses and organisations are eligible for a discount on their rates and charges. Find out if you’re eligible and the types of discounts.

Understanding your service charges

Service charges exist to help cover the cost of providing clean and safe drinking water in WA. These charges are separate from your water use charge. Find out how it all works and which service charges apply to you.