You can register for an online account to manage your water bills online.

Chose what type of account you wish to register for

  • Residential account – for home owners and tenants
  • Business account – for ABN holders
  • Property manager account – for real estate agents

What you need to register

  • A recent copy of a bill from us – this has your Electronic Reference Number (ERN) in the bottom right hand corner of page 2.
  • Your ABN if you are a business.

Register for an online residential account

Step 1

  1. Enter your ERN to register a residential account
  2. Select next

Step 2

  1. Confirm your property details
  2. Fill in your contact details
  3. Create a new password
  4. Read and agree to our terms and conditions
  5. Select submit to complete your registration

You will receive a confirmation email to your nominated email address.

All done! Now you can use your online account to manage your bills, check your account balance, add or remove a property and keep an eye on your water use history.

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