Register for an online account
You can register for an online account to manage your water bills online.
Chose what type of account you wish to register for
- Residential account – for home owners and tenants
- Business account – for ABN holders
- Property manager account – for real estate agents
What you need to register
- A recent copy of a bill from us – this has your Electronic Reference Number (ERN) in the bottom right hand corner of page 2.
- Your ABN if you are a business.
Register for an online residential account
Step 1
- Enter your ERN to register a residential account
- Select next
Step 2
- Confirm your property details
- Fill in your contact details
- Create a new password
- Read and agree to our terms and conditions
- Select submit to complete your registration
You will receive a confirmation email to your nominated email address.
All done! Now you can use your online account to manage your bills, check your account balance, add or remove a property and keep an eye on your water use history.