Register for an online account

You can register for an online account to manage your water bills online.

Chose what type of account you wish to register for

• Residential account – for home owners and tenants
• Business account – for ABN holders
• Property manager account – for real estate agents

What you need to register

• A recent copy of a bill from us – this has your Electronic Reference Number (ERN) in the bottom right hand corner of page 2.
• Your ABN if you are a business.

Register for an online residential account

Step 1

1. Enter your ERN to register a residential account
2. Select next

Step 2

1. Confirm your property details
2. Fill in your contact details
3. Create a new password
4. Read and agree to our terms and conditions
5. Select submit to complete your registration

You will receive a confirmation email to your nominated email address.

All done! Now you can use your online account to manage your bills, check your account balance, add or remove a property and keep an eye on your water use history.