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We have previously visited your property to replace a meter, but we were unable to safely access it to complete the work.

Please indicate below whether or not you have cleared the obstruction to your meter in preparation for a meter renewal, or if you need to book a time to provide us with access to have your meter replaced. We require access in situations where you normally have a locked gate or a dog is occupying your property and preventing us from accessing the meter.

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Meter replacement queries

All fields are required unless marked as optional

Meter obstruction status

Confirm one of the options below.

Add a photo

Files should be in PDF, JPEG or PNG and should not exceed 5MB.

Add a photo

Files should be in PDF, JPEG or PNG and should not exceed 5MB.

Book a time for a meter renewal

Please refer to the initial letter you received from us outlining the dates we will be in your area. Based on these dates, please select your preferred day and time using the calendar below.

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