We've created these step-by-step guides to help you with key tasks you can do in My Water to manage your accounts.

Setting up a My Water account

This video shows how to start up your My Water account to manage your accounts and payments online at a time that suits you and keep an eye on your water use history.

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Managing users and groups

Make it easier to manage your business' water bill/s by creating groups in My Water and allocating your accounts to staff members.

This video shows you how to create groups and invite employees to join your account and be allocated to a group – then each time your staff login they will only see those accounts that they need to.

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Setting up EFT payments

You can quickly and securely pay multiple accounts via EFT using My Water. Watch this video to find out how.

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