Who is eligible for Water Assist?

Owner/occupiers assessed as experiencing financial hardship by a registered financial counsellor with a debt between $750 - $2,000. We can connect you to a registered financial counsellor, or you can choose your own. Water Assist provides an incentive that encourages regular payments.

To be eligible the customer must:  
• be a residential owner/occupier of the property 
• be in financial hardship 
• ability to commit to a payment arrangement that will cover ongoing charges with the assistance of matched payments  
• not be a resident of an Aboriginal Community due to unique housing arrangements.