Our level of service is to provide 20 litres of water per minute. If you believe you are receiving less than this or you have noticed your water pressure has changed recently here are a few things you can do.
First, you should visit our current outages page to check if there are any known water issues or works being conducted in your area as this could potentially affect your water pressure.
Check current outages
You can also complete the following simple test to see how many litres you are receiving through your service – however please be aware that this may not be completely accurate, as often it depends on where your water services are located on your property.
If this is not the case then we recommend you complete the following test to determine how many litres you are receiving through your service:
Write down the black and red numbers on your meter. Make sure all taps and water using appliances are turned off first.
Turn on your front garden tap for 60 seconds.
Take another meter reading and subtract the first meter reading from the last. This will tell you how much water came out within the 60 second period.
If you ARE receiving more than 20 litres per minute from your garden tap there may be an issue with your internal pipe work. If this is the case, you will need to call a plumber.
Search for a Waterwise Plumber
If you are receiving LESS than 20 litres per minute from your garden tap, call us on 13 13 75 so we can look into it further.
If you are unsure about your test results, then we will organise a pressure and flow test at your property, simply complete the form below.
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