Existing water services

Here you will find information about access to water meters, disconnecting or relocating water meters and upgrading or downgrading your water meter / service.

It is important that you ensure that there is adequate access to water meters on your property, to prevent you from having to make changes down the track. We require access to read, repair and replace your meter.

While most reputable builders should be aware, if  you have engaged a builder or contractor to undertake work, you will need to ensure the following requirements are met, because any reinstatement or costs associated with gaining access to meters is the responsibility of the landowner.

  • Ensure a clearance of 300mm around the meter and 1200mm above the meter, including from boundary fences, driveways and walls.

  • If the ground level of the property is altered and this impacts access to the meter, please advise Water Corporation. The landowner will be responsible for costs associated with raising/lowering the water meter or box to the appropriate level.

  • If you have a meter box, please regularly remove build-up of soil inside the box and ensure the meter is clear of dangerous insects and spiders to the extent that is practical.

In this section we have information about the costs involved and how to apply to: 

More information

For futher information, you can contact us via one of the following options:

Email: building.services@watercorporation.com.au

Phone: 13 13 95 between 8am and 5pm weekdays.

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