Customer & community reference groups

Our Customer and Community Reference Groups provide us with valuable insights into our customers’ changing needs and expectations and we encourage you to participate!

Customer Reference Group

Our Customer Reference Group provides us with valuable insights into our customers’ changing needs and expectations and we encourage you to participate!

What does this involve?

From time to time, but certainly no more than once per month, we will contact you via email and invite you to participate in a short online activity or survey. Your participation will always remain voluntary and you can unsubscribe at any time.

Your survey responses will be anonymous and treated confidentially and we will adhere to all elements of the Privacy Act. Refer to our Privacy Policy for more information on how we undertake to protect your privacy and how we will use the information you provide to us.

Interested?

To get involved get in touch at tellus@watercorporation.com.au.

Community reference groups

We have a community reference group at the Woodman Point wastewater treatment plants to enhance communications between Water Corporation, the Aroona Alliance and the nearby community.

Our community reference group (CRG) meets regularly and serves as a forum for community concerns to be discussed and for solutions to be considered. Local community members are encouraged to speak to their community and stakeholder representatives on the CRG, who can bring their concerns to the meeting for discussion.