We send 'water use only' bills when you're only required to pay for your water consumption.

It’s common for anyone renting a property to receive 'water use only' bills. The owner of the property is then responsible for paying for all service charges.

Image of water use only bill 

Learn more about how water use charges work.


Service charges can differ depending on what services are available to your property. Visit our service charges page to read more about the different services and tariffs.

You can register here to receive a copy of your tenant’s water use bill. Alternatively, contact us and we can manually issue a copy of your tenant’s bill at your request.

To find out how we bill properties which have a common supply, please visit our shared water meter charges page.