We may occasionally close standpipes for a variety of reasons.
Short term supply issues
When demand for water exceeds the town supply, we may need to close fixed standpipes to maintain a reliable service of drinking water to its connected customers.
Occasionally we need to close standpipes if maintenance to the scheme is required. This can be due to leaks, planned maintenance or scheme upgrades etc.
Bushfires often damage critical water infrastructure and make fixed standpipes unavailable for use. While we will do everything possible to maintain scheme water supplies during a bushfire, it cannot be guaranteed and should not be relied upon as the primary source of water for firefighting purposes.
Standpipes are generally provided in sections of the network where both residential and commercial connections to the scheme are established under a “Service by Agreement” as “Farmlands” services, where prior notification of interruption or closure is not required and restoration of supply is not bound by the same regulated time constraints as those connected to the scheme.
However, we are working with local governments to ensure standpipes are always made available and if a closure is required, adequate notification is provided. In some regions, an SMS Alert process is available, but you will need to check with your own local government to confirm availability of this service. If it is available, you can register for closure alerts through your local Shire office. If standpipes are unavailable, the public can approach the Department of Water and Environmental Regulation (DWER) to source alternative water sources.