Find out about disconnecting a water or sewer service and how much it costs.
Disconnecting a water service
It is recommended that where the water service is no longer required that it be disconnected to protect pipes and meters from damage or theft, and also to reduce the risk of water waste. Property owners are liable for all costs associated with these events.
If the water service is still required after demolition (e.g. for future development) a licensed plumber must secure the internal water service in a manner that complies with the appropriate plumbing regulations and standards.
For further information, please visit the Plumbing Licensing Board website.
How much will it cost?
Please note that if a new water service is installed at a later date, full cost of the water service will apply. Please refer to our Water supply service fees page for our water service connection costs.
How to apply
To disconnect an existing water service you will need to submit a 'Water service application' in BuilderNet.
You can use our Guest Account option to log in.
Submit your application now
Disconnecting a sewer service
Failure to cut and seal the sewer service may cause sand or other material to enter the sewer and cause blockages or damage to pumps and other equipment. The cost of repairs can be recovered from the property owner.
A licensed plumber must disconnect the building from the sewer main and ensure the sewer connection point is left sealed in a manner that complies with the appropriate Plumbing Regulations and Standards.
You can contact us via one of the following options:
Phone: 13 13 95