If you update and complete your profile then we can improve the accuracy of your waterwise status.

Select the “Complete profile” button in the waterwise status section in the “My bill” tab below your water use history or the household profile on the “My account” page.

Answer the questions about your home and garden in our 7 step process to complete your profile.

Please tell us more about…

Step 1 - What type of home do you live in?

  • Single storey
  • Double storey
  • Apartment
  • Townhouse
  • Unit
  • Other

We know your block size. If it is not correct then you an update it here.

Step 2 – How many people live in your home?

  • Adults
  • Teenagers
  • Children
  • infants

*If you have more than 9 adults or children living in your home please select 9.

Step 3 – How many water using fixtures does your home have?

  • Toilets
  • Showers
  • Baths
  • Bathroom sinks
  • Kitchen sinks
  • Laundry sinks
  • Outside taps

Step 4 – Have you got any of these water using appliances in your home?

  • Dishwasher
  • Evaporative air conditioner
  • Top loader washing machine
  • Front loader washing machine
  • Plumbed in fridge

Step 5 – What size is your garden?

  • Large garden
  • Medium garden
  • Small garden
  • Balcony garden
  • No garden

Step 6 – Have you got any of these water using features in your garden?

  • Bore
  • Automatic irrigation system
  • Manual irrigation system
  • Tap timer
  • Pool
  • Spa/Hot tub
  • Pond
  • Water feature

Step 7 – Have you got any of these water saving features in your home or garden?

  • Water saving shower head
  • Half flush toilets
  • Water saving plants
  • Grey water system
  • Rain water tank
  • Underground irrigation
  • Pool cover

Select the “Complete” button when you have gone through all the steps.

All done! You can now view your completed household profile.

This will give you a more accurate waterwise status when we compare your water use to other households similar to yours.