How to use BuilderNet

Using BuilderNet, you will be able to submit requests 24 hours a day, 7 days a week.

BuilderNet is our online self service system for submitting building and service requests. It's a quick and easy way to lodge and receive authorisations and approvals for the following applications:

• Building notifications
• Water service applications
• Sewer connection applications

Why do I need to lodge a building application?

It is a statutory requirement (Water Services Act 2012 section 82) to obtain our approval prior to the commencement of building.

For single residential, single residential alterations/additions and minor applications, we rely our your self-assessment when we assess your application. Prior to submitting your building application in Buildernet, we recommend completing a self-assessment of your application by following these steps:

• Obtain service plans from Before You Dig Australia
• Refer to our residential guidelines for designers
• Determine the location, depth and material of any nearby Water Corporation services
• Self assess your building design in compliance with our requirements.

Applications for multi-residential/commercial development, sewer and water service requests will be assessed by a Building Services Officer.

What information do I need prior to lodging my application?

• Property details
• Owner details
• Applicant details (person/company responsible for paying the invoice)
• Construction cost
• Estimate completion date
• Demolition date (if the existing building has been or will be demolished)
• Meter location details (if meter does not exist on site or there is no prelaid service)
• Existing meter number (Required for relocations of water meters)
• Attachments (architectural floor plans and site plans, relevant hydraulics plans and engineering details)

How do I lodge my application?

1. Login to BuilderNet as either a guest user or a regular user:
   
   • Guest user – single or occasional use (i.e. once a month or less)
   • Regular user – frequent use (i.e. more than once a month). You will be required to complete a customer registration form
2. Once logged in, choose the appropriate application request and submit it online.
3. For building authorisations, you must attach electronic copies of your architectural site and floor plans, as well as any other documents relevant to your application (each attachment must be less than 10MB and in JPEG or PDF format).
4. Once your application has been submitted and processed, you will receive an invoice via email that details the application fees associated with your request. You will need to pay these fees before your application is approved or authorised.

start using buildernet

Handy tips for lodging your applications

• All blue fields must be completed (these fields are important to assist in processing your application).
• Use dropdown lists for street and suburb details.
• Only enter comments into the comments fields when necessary – any data in this field will stop your application for us to read and review your comments.
• Each attachment must be less than 10MB and in JPEG or PDF format.
• You only have 30 minutes to complete your application – please have all of your appropriate information readily available.
• Properties located within a Central Business District (CBD) may require quotation – these types of applications may take longer to process.

General information

BuilderNet is available to all customers to lodge building and service connection applications. Standard Water Corporation fees and charges will apply.

If you need assistance with the lodgement of your application on BuilderNet, please call 
(08) 9424 8411 or 1800 016 015 (regional callers) to speak with one of our customer service representatives. 

For all other building and service enquiries, please email building.services@watercorporation.com.au or call 13 13 95.