A service charge only bill is issued where there are water and wastewater services available in your area but you’re not receiving charges for water use.

Image of service charges only bill

Service charge only bills are common for the following customers:

  • property owners who have redirected the water use bill to their tenants,
  • customers of Aqwest and Busselton Water who only pay sewerage charges to Water Corporation,
  • vacant land owners who have no water use, and
  • any customer with an unmetered property.

Learn more about how service charges work.


Charges apply to any property where services are available regardless of whether you are connected or not. All properties that are able to access our services need to contribute to the cost of providing and maintaining these essential services.

To find out how we bill properties which have a common supply, please visit our shared water meter charges page.

You can register here to receive a copy of your tenant’s water use bill. Alternatively, contact us and we can manually issue a copy of your tenant’s bill at your request.

All services charges are fixed annual charges, with the cost divided across your bills for the year. The amount you pay for service charges within a billing period reflects the number of days between your current and next meter reading.