Your bill & charges

Here you can find out about rates and service charges for your area and how our bills are structured.

What makes up your bill

Bills are generally made up of 2 types of charges:

Service charges + Water use charges = Your bill

Every 2 months we read your meter and send you a bill for your water use and service charges.


Changes to our prices for 2019–20

Our pricing has now been updated to reflect the water use and service charge increases of 2.5% that came into effect as of July 1, 2019,

Find billing information and charges

To find out billing information and charges for your area, select either metro or your country town.